I'm seeing 'too many devices' message
Error 'Maximum number of devices reached'
If you receive this error, the system believes you have exceeded the number maximum number of devices for your account. This can be for a few reasons, but your phone's settings can typically display to the system as more than one device. To turn this off, please do the following:
For Apple devices, you may need to turn off Private Address (Designed to change your device's unique address, which connects to the network). If you go to Settings - Wifi - ClubWifi_ tap the blue circle to the right - Scroll down to 'Private Address' and turn it off.
For an Android device, you can turn off the setting 'Turn off Random MAC'. If you go to the following: Settings - Connections - Tap the wheel to the right of the ClubWifi_ network - Tap 'Advanced' - Switch to 'Device MAC'
Once you have disabled this in your settings, follow the link to log into your account that we sent in our invoice email (under connecting a smart device), and you can remove devices there. We recommend clearing all devices and logging back in with your preferred ones, removing the error.
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